Do you require help? We have provided some quick answers to the most common issues. If you require further assistance please contact support through the prompts below.
Feel free to search or browse the site without logging in. Yet there are benefits for being logged in:
Check to ensure you're using the correct RSVP User Name and Password. If in doubt, click on the send me Lost Password link and enter the email address you used when you registered your account. Your login details will be emailed to this account within a few minutes.
Also ensure that you have Cookies enabled on the site. To check whether Cookies are enabled on your browser, click on TOOLS in your browser tool bar, select INTERNET OPTIONS, click on the PRIVACY TAB and then select the ADVANCED OPTIONS. Both the 1st PARTY and 3rd PARTY Cookies should be set to ACCEPT. If you are using a browser other than Internet Explorer, click on the HELP button in your browser tool bar and search the index for enabling cookies.
If you've forgotten your Password or RSVP User Name:
For trouble-free interaction with our site, please ensure you have your Cookies enabled. To check whether Cookies are enabled on your browser (for Internet Explorer):
If you are using a browser other than Internet Explorer, click on the HELP button in your browser tool bar and search the index for enabling cookies.
It's a good idea to use the Log Off button when you're exiting the RSVP site, especially if you're using a public or work computer to ensure your details are kept confidential. Simply click on the LOG OFF button to end your session. If you have 'Remember Me' enabled and Cookies turned on, the next time you visit the site from the same computer, you'll automatically be logged in. To disable the auto log in feature simply click Log Off and on the next page click the 'Reset' link.
RSVP helps you to keep track of your contacts through the 'Mailbox' feature. Here you can:
To access this feature
RSVP calculates your Reply Rate to recent emails and kisses from other members. This is shown on both your inbox and in 'My Home'. You should aim for as high a Reply Rate as possible, not just as a simple courtesy to other members but it will also assist you with your success on RSVP.
Your Reply Rate is measured by your replies to individual members within the last month. As long as you have responded to a member by kiss or email it will be considered a complete reply. So for example, if a member sends you 3 kisses and you reply with an email your Reply Rate is considered to be 100%.
To improve your Reply Rate, respond to all contacts in the last month.
This function lets you add member profiles in an easy to find and manage location. If you're interested in a member, simply click on the 'Add to Favourites'. You must be logged on to use this feature. From this list, you can:
There are two ways to reply to an RSVP Kiss.
And just a quick note: it's free to reply to a Kiss email you've received, so whether you're interested or not, please take the courtesy to respond regardless of your decision to pursue contact or not. It's good practice, especially if the tables are turned and you're the one waiting for a reply to a Kiss you sent someone.
RSVP uses a cost per contact approach - providing you the benefit of contacting members at your own pace. RSVP Stamp books are pre-paid only - as we believe you can decide whether you want to continue using our services and simply purchase additional stamps if and when you want.
| No. of Stamps | Cost (incl. gst) | Cost per stamp | Expiry Period | Payment Option |
|---|---|---|---|---|
| Book of 6* | A$59.95 | A$9.99 | 2 months | Credit card on-line, or by phone, PayPal, BPAY, cheque or money order sent to our office |
| Book of 12* | A$79.95 | A$6.66 | 3 months | |
| Book of 24* | A$99.95 | A$4.16 | 6 months | |
| Book of 3* | A$34.95 | A$11.65 | 1 month | 1900 number charged to your telephone account |
If you have unused stamps, RSVP will send you a reminder 10 days before they expire. If you use these stamps before they expire, the contact channel will continue to be open for the allocated 30 days.
You can check the status (validity) of your stamps at any time:
Stamp purchases are credited to your account upon approval (usually within 30 minutes for credit card purchases, and 2 business days for BPay purchases). Should you have any problems with your purchase, please Contact Us.
For payments via PayPal, please note that you will need to authorise and confirm your payment. If your stamps are not automatically credited to your account it is likely that the payment has been authorised but not confirmed. Please return to the Buy Stamps page, select the same book size and click the PayPal logo. You will see the authorised payment message. Simply click the "confirm" button and the stamps will be added to your account.
All profiles and photos on RSVP are moderated for appropriate content. Photos are manually approved by our Customer Service team, generally within 48 hours. Once your photo has been approved, you will receive an email indicating your profile photo(s) is active.
Photo requirements:
Here's how you can add your photo(s) to your profile - 4 options:
If you would prefer to be more selective in who sees your profile, you can opt to password protect your photo. You'll need to nominate a password, and select 'Hidden' when prompted to Show or Hide the photo.
We require you to confirm the email address you used to register on RSVP. This is a safeguard we have in place to ensure that a member's details are only accessed by the member who owns them.
To confirm your email address:
If you can't find the email from RSVP requesting you confirm the link:
If you didn't receive the email:
Problem: Not receiving emails or they're going to your junk folder
Solution: You may have junk filters turned on in your Hotmail account, causing RSVP emails to be directed to your junk box or bulk mail folder. Here's how to fix the problem:
Problem: Not receiving emails or they're going to your bulk mail folder
Solution: You may have junk filters turned on in your Yahoo! Mail account, causing RSVP emails to be directed to your bulk mail folder. Here's how to fix the problem:
Use this feature if you feel that you need to block an RSVP from viewing your profile or contacting you. The blocked member will still appear when you search the site, but if they search the site; your profile will not appear to them.
Please note that we've implemented a contact system where you can communicate with a member for 30 days using one stamped email on our network - so you've got plenty of time to work out if you want to exchange private email addresses. If you're exchanging private email addresses, it's highly recommended to use a Hotmail or Yahoo! mail account for extra security.
The purpose of RSVP is to provide a safe environment for genuine singles to meet others, and we have a number of procedures in place to maintain this integrity. First, we encourage our members to be honest in their profiles and only upload current photos of themselves. We request confirmation of email addresses and mobile numbers to ensure contact initiated by our members goes to a valid person. Finally, we manually approve all profiles and photos for appropriate content. Unfortunately, we cannot check the integrity or truthfulness of profiles and do rely on our members to alert us to suspect profiles.
If you find a suspect profile, perhaps containing inappropriate content, a celebrity photo or otherwise, please Contact Us with the details of the suspect profile, including their RSVPName. As a result of our investigations, we will determine whether it is appropriate to take any further action against the member complained of.
Instant messages are text messages that you can send to other people who are online when you are. Your message is delivered immediately, and the person you sent the message to can immediately respond (or can choose not to respond) - just as in a face-to-face conversation. Here are a few basic steps to help you get started:
You can enable and disable Instant Messaging at any time.
To initiate a chat with a particular member it will cost you 1 stamp. A stamp will give you a time-frame of 30 days to chat with this member. Within this period, you have an open channel to initiate any number of chat sessions with that particular member without incurring another stamp. It is free to accept an instant message. The stamp initiates a chatting period and within that time either party has an open channel and can initiate further chat sessions with each.
Please do NOT accept an invitation to chat with a member if you are not interested in chatting with them - as this will cost them a stamp if you accept their invitation to chat with you.
Not everyone has enabled the instant messaging setting on their profile and therefore there will be members that won't be ready to instant message with you. Also, you can only instant message with members who are currently online and are waiting to instant message therefore you will need to know how to identify them.
When conducting a Search you can specify it to only include members that are able and/or available for instant message. Make sure to adjust the search accordingly under the heading Available For Instant Messaging.
When viewing a particular profile you can see if they are chat enabled by looking at the top left of their profile page. Next to their RSVP name there will be a instant messaging icon that will indicate the status of the profile. You can put your mouse over the icon to display a message tag that will describe the meaning of the icon. The selection:
Member is online and available for instant messaging
Member has an open contact with you, and further contact (via email or chat) is free for the duration of that open contact
The open contact to this member has been stopped. You will not be able to engage in further contact until the current open contact has expired
Member's contact historySimply click Join Now at the top of this page! Registration is free, and includes 3 sections:
Confirm your registration. We send a confirmation email to the email address you nominated in Step 1. Please follow the prompts and confirm your registration on the link contained in the email, as otherwise your membership will NOT be activated. If you're using a web based email address, please check your Junk Mail settings to allow mail from RSVP on your safe sender's list. For tips and ideas »
RSVP is committed to providing its members a secure, safe and friendly environment where members can seek new friends or long term relationships. We have a Profile Approval Policy in place to ensure the quality and integrity of content, regulating against inappropriate language, sexual references/innuendo, obscene language and other areas, as well as to protect the security and safety of all our members.
Profiles will not be approved if they contain:
Members have the opportunity to add photos in two sections: 1) Profile Photo which is the primary portrait accompanying your profile; and 2) photo gallery, which provides you the opportunity to add additional photos. Our photo guidelines are as follows:
Photos (both the Profile Photo & Gallery photos) will not be approved if they contain:
Guidelines for Profile Photo (Primary Photo):
Guidelines for Photo Gallery - AS ABOVE, however, we do allow
Use of the site is governed by our Terms & Conditions. Please ensure you have read these Terms & Conditions prior to using the site.
All profiles and photos on RSVP are approved for appropriate content. Photos are manually approved by our Customer Service team, generally within 48 hours. Once your photo has been approved, you will receive an email indicating your profile photo(s) is active.
You can update your profile as often as you like - however, each time it is checked for appropriate guidelines and new photos are reviewed and can take up to 48 hours to be approved. To update any part of your profile:
You can choose to hide your profile at any time - especially if you're going on holidays or simply want some time out to explore the possibilities with someone you've met. Hiding your profile means you will be hidden from any searches other members and guests conduct. To hide your profile (or make it visible again),
Using your WAP enabled phone, you can register, browse, search and contact other members - virtually the same way you can contact members over the internet. There are 4 ways to access RSVP WAP:
Please note that additional WAP fees are incurred for connection time and is generally calculated in 30-second blocks by your mobile service provider. Please check with your mobile service provider regarding their specific WAP time connection fees and service charges.
RSVP is Australia's largest online dating site enabling members to contact other members for friendship and long-term relationships - where you control the possibilities it offers. It's a safe, secure way to meet other singles, enabling you to search members based on age, gender, height, ethnicity, interests and hobbies, music tastes, relationship expectations and much more.
If you're a first time visitor, welcome! We do encourage you to visit our section on Dating Safety, to help ensure your experience is a fun and safe one.
Simply click Join Now at the top of this page! Registration is free, and includes 3 sections:
Confirm your registration. We send a confirmation email to the email address you nominated in Step 1. Please follow the prompts and confirm your registration on the link contained in the email, as otherwise your membership will NOT be activated. If you're using a web based email address, please check your Junk Mail settings to allow mail from RSVP on your safe sender's list.
To communicate with another member on RSVP, you need to be registered and have an active profile. There are 4 ways you can communicate with another member - kisses, email, instant messaging and Safe Calling.
RSVP stamps are the currency used on our network. It is used to initiate contact with others on the site and opens up a 30 day contact channel with the other person allowing you to email and/or chat to your heart's content with the other member within that period for free.
You can purchase using any major credit card online or by phone, PayPal, BPAY, or via cheque and money order. Alternatively, you can purchase 3 stamps via a premium 1900 number, charged to your telephone account.
When you send an email using a Stamp, the member can reply to you for free - and this channel of communication is open for 30 days. That means you can exchange as many emails as you like on our secure network during this period without incurring additional costs. This 30 day period also lets you work out whether you want to disclose your private email. This helps protect your privacy and security until you're ready to disclose it. At any time, you can block a member if you no longer wish to correspond with them.
With a stamped RSVP email you can include any details you like, including and not limited to your personal email address and mobile phone number. Please note that you should only disclose such information if you are comfortable in doing so.
See also Stamp enquiries for information on costs, expiry periods and payment options.
« FAQ menu contact form »In addition to providing our members a safe, quality environment to make contact with other singles online, we also host a variety of RSVP events nationwide. These events range from cocktail parties to harbour cruises to cooking classes and weekends away - and lots more. Designed to provide a quality environment for singles to meet other singles, it's also a great way for guests to find out about RSVP and its members prior to joining our community. The majority of our events are managed by RSVP Event Managers who are contracted to RSVP and host these on our behalf. Generally, there's something on every week around the country - so be sure that you're registered to receive our RSVP Events Alert which highlight events in your area.
To find out what's on in your area, click on the Events link in the hand navigation bar and select your State. All of our events are listed here. We also send notification of events in our fortnightly Events Alert email.
To sign up or modify your free RSVP email subscription:
Members and guests alike are welcome at our events, and there's as many people arriving solo as those who come with a friend. There are great ice breaker games and our hosts are experienced in introducing you to others and making you feel comfortable. As the majority of our members prefer attending events where the age range is more closely matched to their own, we generally provide a guide as to the age range of the party. This way there's no surprises. Finally, we do monitor male/female ratios so there's a relatively even balance.
We have two type of events:
From mega parties, which provide a great opportunity to meet lots of singles, to cocktail parties for the more discerning members who prefer a more intimate environment where age and male/female ratios are more closely monitored, it's about having a positive attitude and enjoying an environment to meet and mingle with other singles. We also host bushwalking, tennis, sailing, golf and a variety of other events from members who prefer the great outdoors or more active pursuits. These are generally smaller groups. Our cooking classes are a huge success - as they are hosted by a highly qualified chef and a fun filled night.
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