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Feel free to search or browse the site without logging in. Yet there are benefits for being logged in:

• You can add members to your 'Favourites' as you come across members you want to contact
• You can make contact with other members
• Your last login date is updated, which means you'll appear higher in search results

Trouble Logging in?

Check to ensure you're using the correct RSVP User Name and Password. If in doubt, click on the send me Lost Password link and enter the email address you used when you registered your account. Your login details will be emailed to this account within a few minutes.

Also ensure that you have Cookies enabled on the site. To check whether Cookies are enabled on your browser, click on TOOLS in your browser tool bar, select INTERNET OPTIONS, click on the PRIVACY TAB and then select the ADVANCED OPTIONS. Both the 1st PARTY and 3rd PARTY Cookies should be set to ACCEPT. If you are using a browser other than Internet Explorer, click on the HELP button in your browser tool bar and search the index for enabling cookies.

Forgot Password / User Name

If you've forgotten your Password or RSVP User Name:

• Click on the LogIn Tab
• Click on the 'Lost your password?' link under the login box
• Enter your email address (the one you used to register with RSVP)
• Your Password and RSVP Username login details will be emailed to the address you provided

Please enable your Cookies

For trouble-free interaction with our site, please ensure you have your Cookies enabled. To check whether Cookies are enabled on your browser (for Internet Explorer):

• Click on TOOLS in your browser tool bar
• Select INTERNET OPTIONS
• Click on the PRIVACY TAB
• Select the ADVANCED OPTIONS
• Both the 1st PARTY and 3rd PARTY Cookies should be set to ACCEPT (or at a minimum, PROMPT)
• Select APPLY or OK to save and exit this area

If you are using a browser other than Internet Explorer, click on the HELP button in your browser tool bar and search the index for enabling cookies.

How to Log Off

It's a good idea to use the Log Off button when you're exiting the RSVP site, especially if you're using a public or work computer to ensure your details are kept confidential. Simply click on the LOG OFF button to end your session. If you have 'Remember Me' enabled and Cookies turned on, the next time you visit the site from the same computer, you'll automatically be logged in. To disable the auto log in feature simply click Log Off and on the next page click the 'Reset' link.

Managing your contacts (to / from)

RSVP helps you to keep track of your contacts through the 'Mailbox' feature. Here you can:

• keep track of the emails and kisses you have sent and received;
• see the contacts you have made; and
• view the emails you have sent and received from members

To access this feature

• Log on to RSVP
• Go to the ''Mailbox'
• Then select 'inbox', 'outbox', 'contacts', 'contact history', 'favourites', 'blocked', or 'ignored' from the drop down menu

Reply Rate

RSVP calculates your Reply Rate to recent emails and kisses from other members. This is shown on both your inbox and in 'My Home'. You should aim for as high a Reply Rate as possible, not just as a simple courtesy to other members but it will also assist you with your success on RSVP.

Your Reply Rate is measured by your replies to individual members within the last month. As long as you have responded to a member by kiss or email it will be considered a complete reply. So for example, if a member sends you 3 kisses and you reply with an email your Reply Rate is considered to be 100%.

To improve your Reply Rate, respond to all contacts in the last month.

My Favourites

This function lets you add member profiles in an easy to find and manage location. If you're interested in a member, simply click on the 'Add to Favourites'. You must be logged on to use this feature. From this list, you can:

• include your own personal comments about this member
• send a kiss
• send an email
• initiate a chat session if the member is online
• remove profiles from your favourites

Viewing/responding to a Kiss

There are two ways to reply to an RSVP Kiss.

1. Reply from your html email
   • if you have chosen to receive HTML emails, there's a link to 'Reply' contained in the body text
   • clicking on this link will open an internet browser, and direct you to the view message page
   • at the bottom, click on 'Reply to Kiss'
   • this then lets you select how you want to reply (interested or not with variations)
   • click the 'Submit' button to send the kiss reply.
   • you can change from plain text to HTML emails by clicking 'My Home' then 'Account Details'
2. Reply from your rsvp account
   • log on to your profile at www.rsvp.com.au
   • Go to the 'Mailbox' menu
   • Select 'inbox' link from the drop down menu
   • this section displays all the contacts you've received from members
   • you should see the RSVP name of the member that sent you the kiss
   • click on the link to view your message
   • at the bottom, click on 'Reply to Kiss'
   • this then lets you select how you want to reply (interested or not with variations)
   • click the 'Submit' button to send the kiss reply.

And just a quick note: it's free to reply to a Kiss email you've received, so whether you're interested or not, please take the courtesy to respond regardless of your decision to pursue contact or not. It's good practice, especially if the tables are turned and you're the one waiting for a reply to a Kiss you sent someone.

What does it cost?

RSVP uses a cost per contact approach - providing you the benefit of contacting members at your own pace. RSVP Stamp books are pre-paid only - as we believe you can decide whether you want to continue using our services and simply purchase additional stamps if and when you want.

Expiry date of stamps

If you have unused stamps, RSVP will send you a reminder 10 days before they expire. If you use these stamps before they expire, the contact channel will continue to be open for the allocated 30 days.

You can check the status (validity) of your stamps at any time:

• logon on to RSVP
• select the 'Stamps' link in the main navigation bar
• then click the 'stamps history' link.

To purchase stamps

• log on to RSVP
• select the 'Stamps' menu option, then click 'Buy Stamps' from the drop down menu
• select your preferred purchase option that includes online credit card, Bpay, Paypal, cheque and money order, 1900 number and credit card via phone.

Problems with your Purchase/Account

Stamp purchases are credited to your account upon approval (usually within 30 minutes for credit card purchases, and 2 business days for BPay purchases). Should you have any problems with your purchase, please Contact Us.

For payments via PayPal, please note that you will need to authorise and confirm your payment. If your stamps are not automatically credited to your account it is likely that the payment has been authorised but not confirmed. Please return to the Buy Stamps page, select the same book size and click the PayPal logo. You will see the authorised payment message. Simply click the "confirm" button and the stamps will be added to your account.

Profile Approval - how it works

All profiles and photos on RSVP are moderated for appropriate content. Photos are manually approved by our Customer Service team, generally within 48 hours. Once your photo has been approved, you will receive an email indicating your profile photo(s) is active.

How to add a photo

Photo requirements:

• Height and Width dimensions between 200 and 300 pixels
• Jpeg (.jpg) format
• Less than 1MB

Here's how you can add your photo(s) to your profile - 4 options:

1. Upload to your RSVP Profile
   • log on to RSVP
   • Select the 'My Home' menu and then click on the 'Add Photos' link from the drop down menu
   • Select the type of photo you wish to add (primary or gallery) and then click the Add Photo button
   • You can either upload the photo directly from your PC or send it via email, post or phone (mms)
   • Add a caption (optional) - such as where/when the photo was taken
   • Select whether you want the photo to be visible across our network or password protected, which means that members need to contact you for the password to view the photo - when sending RSVP Kisses, you have the opportunity to include your photo password
   • All photos are approved by our Customer Support team for appropriate content - please allow 1-2 working days for your photo(s) to be approved
2. Upload your photo via mobile
   • You need to register your mobile number on your RSVP account to use this feature - to add your mobile go to your Account Details section
   • Attach and forward the mms to 0416 90 RSVP (7787)
3. Email us your photo
   • Email the .jpg file to photo@rsvp.com.au
   • Add a message to let us know if it is a primary or gallery photo and if you want the photo password protected or visible
4. Mail us your photo
   • We'll scan it for you at no charge
   • Add a message to let us know if it is a primary or gallery photo and if you want the photo password protected or visible
   • Include a self addressed stamped envelope if you wish for us to return the photo
   • Forward the package to:
     RSVP Customer Support

     GPO Box 506

     Sydney NSW 2001

Password Protect Photo

If you would prefer to be more selective in who sees your profile, you can opt to password protect your photo. You'll need to nominate a password, and select 'Hidden' when prompted to Show or Hide the photo.

Confirm your email address

We require you to confirm the email address you used to register on RSVP. This is a safeguard we have in place to ensure that a member's details are only accessed by the member who owns them.

To confirm your email address:

1. please check the email account you used to register on RSVP
2. you would have received an email from us requesting confirmation
3. please click on the link provided in that email to complete the process

If you can't find the email from RSVP requesting you confirm the link:

1. certain email accounts have automated spam filters, and the confirmation email may have ended in your Junk/Bulk Mail box
2. if it did arrive in your 'Junk Mail' inbox, please add RSVP (@rsvp.com.au) to your safe senders list
3. then click on the link provided in the email to activate your email address

If you didn't receive the email:

1. log onto RSVP
2. go to "My Home" at the top of the page, then select "Account Details" from the drop down menu
3. your nominated email address is displayed here, please check to see if it's correct or make the necessary modifications
4. if you've made changes, click on the "Submit" button at the bottom of the page then check your email account again for our confirmation letter
5. note it could take a few minutes for our email to be delivered to your account
6. Check your Hotmail or Yahoo! Mail email settings.

Hotmail Users

Problem: Not receiving emails or they're going to your junk folder

Solution: You may have junk filters turned on in your Hotmail account, causing RSVP emails to be directed to your junk box or bulk mail folder. Here's how to fix the problem:

1. Log on to your Hotmail account
2. Click on the Options link (located on the top right hand side)
3. Click on Mail (left hand side menu)
4. Click on the Junk Email Protection link
5. Click on Safe List
6. Enter rsvp.com.au in the text field and click the Add button.

Yahoo! Mail Users

Problem: Not receiving emails or they're going to your bulk mail folder

Solution: You may have junk filters turned on in your Yahoo! Mail account, causing RSVP emails to be directed to your bulk mail folder. Here's how to fix the problem:

1. Log on to your Yahoo account
2. Click on the Addresses tab (top left hand side of the page)
3. Click on Add Contact
4. In the Name section add RSVP and with Email you should add @rsvp.com.au
5. Click Save Contact and then on the next page click done.

Blocking Members

Use this feature if you feel that you need to block an RSVP from viewing your profile or contacting you. The blocked member will still appear when you search the site, but if they search the site; your profile will not appear to them.

Suspect/Inappropriate Profile

The purpose of RSVP is to provide a safe environment for genuine singles to meet others, and we have a number of procedures in place to maintain this integrity. First, we encourage our members to be honest in their profiles and only upload current photos of themselves. We request confirmation of email addresses and mobile numbers to ensure contact initiated by our members goes to a valid person. Finally, we manually approve all profiles and photos for appropriate content. Unfortunately, we cannot check the integrity or truthfulness of profiles and do rely on our members to alert us to suspect profiles.

If you find a suspect profile, perhaps containing inappropriate content, a celebrity photo or otherwise, please Contact Us with the details of the suspect profile, including their RSVPName. As a result of our investigations, we will determine whether it is appropriate to take any further action against the member complained of.

Getting Started

Instant messages are text messages that you can send to other people who are online when you are. Your message is delivered immediately, and the person you sent the message to can immediately respond (or can choose not to respond) - just as in a face-to-face conversation. Here are a few basic steps to help you get started:

• You need to be registered and logged on to use RSVP IM
• To use RSVP IM, you need to have Pop Ups enabled
• Log on to RSVP
• Click on the My Home link in the main navigation bar, then select Account Details from the drop down menu
• Scroll down to the heading of Instant Messaging
• Set the limit of the number of Simultaneous Chat Sessions you want to have at any one time
• Click on Submit button at the bottom of the page to save your preferences

Disable Instant Messaging

You can enable and disable Instant Messaging at any time. To disable chat simply set your profile to appear "offline".

• Log on to RSVP
• From your member homepage on the left hand side switch your setting so that "You currently appear: offline".
• This ensures that other members cannot use the chat messaging system to contact you.

Costs for Instant Messaging

To initiate a chat with a particular member it will cost you 1 stamp. A stamp will give you a time-frame of 30 days to chat with this member. Within this period, you have an open channel to initiate any number of chat sessions with that particular member without incurring another stamp. It is free to accept an instant message. The stamp initiates a chatting period and within that time either party has an open channel and can initiate further chat sessions with each.

Please do NOT accept an invitation to chat with a member if you are not interested in chatting with them - as this will cost them a stamp if you accept their invitation to chat with you.

Search for members to Instant Message

Not everyone has enabled the instant messaging setting on their profile and therefore there will be members that won't be ready to instant message with you. Also, you can only instant message with members who are currently online and are waiting to instant message therefore you will need to know how to identify them.

When conducting a Search you can specify it to only include members that are able and/or available for instant message. Make sure to adjust the search accordingly under the heading Available For Instant Messaging.

When viewing a particular profile you can see if they are chat enabled by looking at the top left of their profile page. Next to their RSVP name there will be a instant messaging icon that will indicate the status of the profile. You can put your mouse over the icon to display a message tag that will describe the meaning of the icon. The selection:

• Are Online - currently online and available for Instant Messaging
• Have Been Online - currently offline, but has Instant Messaging enabled

• Member is online and available for instant messaging
• Member has an open contact with you, and further contact (via email or chat) is free for the duration of that open contact
• The open contact to this member has been stopped. You will not be able to engage in further contact until the current open contact has expired
• Member's contact history

Creating a profile

Simply click Join Now at the top of this page! Registration is free, and includes 3 sections:

1. Creating Your RSVP Account. This section establishes your account and provides us with your contact details. To ensure your personal identity is kept private, we request you nominate an RSVP name, which is how other members identify you. Other personal information such as your email address and real name is NEVER published. We use our secure technology as the gateway between you and other members, so you're only ever recognised by your RSVP name.
2. Your Details. This section allows you to tell others what your favourite interests are, from movies to books to sporting interests. Essentially, this is the first section on determining compatibility.
3. In Your Own Words Here you can tell other people what makes you - you! We've provided a comprehensive tips guide to help you with this section, as we know when put on the spot it's sometimes difficult knowing what to say.

Confirm your registration. We send a confirmation email to the email address you nominated in Step 1. Please follow the prompts and confirm your registration on the link contained in the email, as otherwise your membership will NOT be activated. If you're using a web based email address, please check your Junk Mail settings to allow mail from RSVP on your safe sender's list. For tips and ideas »

Appropriate Content

RSVP is committed to providing its members a secure, safe and friendly environment where members can seek new friends or long term relationships. We have a Profile Approval Policy in place to ensure the quality and integrity of content, regulating against inappropriate language, sexual references/innuendo, obscene language and other areas, as well as to protect the security and safety of all our members.

Profiles will not be approved if they contain:

• Personal contact information, such as telephone numbers, email address or contact address
• Sexually explicit language or sexual references/innuendo
• Offensive or obscene language (including swear words)
• Abusive, defamatory, violent or aggressive content
• Racially offensive or blasphemous terminology
• Promotes a third party entity
• Illegible content

Members have the opportunity to add photos in two sections: 1) Profile Photo which is the primary portrait accompanying your profile; and 2) photo gallery, which provides you the opportunity to add additional photos. Our photo guidelines are as follows:

Photos (both the Profile Photo & Gallery photos) will not be approved if they contain:

• Sexually suggestive inferences
• Nudity
• Cartoon, illustration, animal, scenery or object of anything other than your current self
• Racial, violent, aggressive, banned substances or objects or other content that may be offensive
• People (minors) under the age of 18, even if they are your children, for safety/privacy reasons

Guidelines for Profile Photo (Primary Photo):

• Blurry, grainy or other poor quality photos will not be permitted
• Cartoons, illustrations or computer-generated graphics are not permitted
• Sexual, sexually explicit or offensive, such as bare chests, swimsuits or other very revealing clothing will be rejected
• Photo must be of yourself ONLY - no other people should be visible on the photo
• Photo MUST show your face clearly:
  • shadows, hats, sunglasses etc should not hide most of your face
  • your face must be clearly visible
• Photos of children (even if they're your own) or photos of yourself as a child are not permitted.

Guidelines for Photo Gallery - AS ABOVE, however, we do allow

• Photo montages (of yourself only)
• Photos do not need to show your face clearly, therefore you on a holiday, you with pets you playing a sport, etc - are all permitted (provided they're only of you)

Use of the site is governed by our Terms & Conditions. Please ensure you have read these Terms & Conditions prior to using the site.

Updating your profile

You can update your profile as often as you like - however, each time it is checked for appropriate guidelines and new photos are reviewed and can take up to 48 hours to be approved. To update any part of your profile:

• Log on to RSVP
• Go to 'My Home'
• Select 'view & edit my profile' from the secondary menu
• Select 'edit' anywhere in your profile to view the edit version
• Make your desired changes to your profile information
• Click 'I'm finished editing' to complete the process

Visible/Hidden Profile

You can choose to hide your profile at any time - especially if you're going on holidays or simply want some time out to explore the possibilities with someone you've met. Hiding your profile means you will be hidden from any searches other members and guests conduct. To hide your profile (or make it visible again),

• Log on to RSVP
• Click on 'My Home'
• Select 'Account Details' from the drop down menu list
• Select whether you want your profile visible or hidden
• Click on the Submit button at the bottom of the page

How to use RSVP WAP

Using your WAP enabled phone, you can register, browse, search and contact other members - virtually the same way you can contact members over the internet. There are 4 ways to access RSVP WAP:

• Use our partner portals which all have RSVP WAP access:
  • Hutchinson 3: $4.00 monthly access fee (billed to your mobile account) includes free sms alerts and all download charges
    • Select RSVP on the main portal page
  • Optus Zoo: $2.00 monthly access fee (billed to your mobile account)
    • Select Communicate on the main portal page,
    • Then select Dating,
    • Then select RSVP.
  • Telstra: no monthly charge
    • Select Friends Fun & Blogs
    • Then select RSVP
• If you do not have a Hutchinson 3, Telstra I-mode or Optus Zoo handset simply browse to www.rsvp.com.au on your WAP enabled mobile.

Please note that additional WAP fees are incurred for connection time and is generally calculated in 30-second blocks by your mobile service provider. Please check with your mobile service provider regarding their specific WAP time connection fees and service charges.

What is RSVP

RSVP is Australia's largest online dating site enabling members to contact other members for friendship and long-term relationships - where you control the possibilities it offers. It's a safe, secure way to meet other singles, enabling you to search members based on age, gender, height, ethnicity, interests and hobbies, music tastes, relationship expectations and much more.

If you're a first time visitor, welcome! We do encourage you to visit our section on Dating Safety, to help ensure your experience is a fun and safe one.

How to join (it's free)

Simply click Join Now at the top of this page! Registration is free, and includes 3 sections:

1. Creating Your RSVP Account. This section establishes your account and provides us with your contact details. To ensure your personal identity is kept private, we request you nominate an RSVP name, which is how other members identify you. Other personal information such as your email address and real name is NEVER published. We use our secure technology as the gateway between you and other members, so you're only ever recognised by your RSVP name.
2. Your Details. This section allows you to tell others what your favourite interests are, from movies to books to sporting interests. Essentially, this is the first section on determining compatibility.
3. In Your Own Words. Here you can tell other people what makes you - you! We've provided a comprehensive tips guide to help you with this section, as we know when put on the spot it's sometimes difficult knowing what to say.

Confirm your registration. We send a confirmation email to the email address you nominated in Step 1. Please follow the prompts and confirm your registration on the link contained in the email, as otherwise your membership will NOT be activated. If you're using a web based email address, please check your Junk Mail settings to allow mail from RSVP on your safe sender's list.

What are Stamps?

RSVP stamps are the currency used on our network. It is used to initiate contact with others on the site and opens up a 30 day contact channel with the other person allowing you to email and/or chat to your heart's content with the other member within that period for free.

You can purchase using any major credit card online or by phone, PayPal, BPAY, or via cheque and money order. Alternatively, you can purchase 2 stamps via a premium 1900 number, charged to your telephone account.

When you send an email using a Stamp, the member can reply to you for free - and this channel of communication is open for 30 days. That means you can exchange as many emails as you like on our secure network during this period without incurring additional costs. This 30 day period also lets you work out whether you want to disclose your private email. This helps protect your privacy and security until you're ready to disclose it. At any time, you can block a member if you no longer wish to correspond with them.

With a stamped RSVP email you can include any details you like, including and not limited to your personal email address and mobile phone number. Please note that you should only disclose such information if you are comfortable in doing so.

About RSVP Events

In addition to providing our members a safe, quality environment to make contact with other singles online, we also host a variety of RSVP events nationwide. These events range from cocktail parties to harbour cruises to cooking classes and weekends away - and lots more. Designed to provide a quality environment for singles to meet other singles, it's also a great way for guests to find out about RSVP and its members prior to joining our community. The majority of our events are managed by RSVP Event Managers who are contracted to RSVP and host these on our behalf. Generally, there's something on every week around the country - so be sure that you're registered to receive our RSVP Events Alert which highlight events in your area.

What's on

To find out what's on in your area, click on the Events link in the hand navigation bar and select your State. All of our events are listed here. We also send notification of events in our fortnightly Events Alert email.

To sign up or modify your free RSVP email subscription:

• log in to RSVP
• go to 'My Home' in the navigation bar, then select 'Account Details' from the drop down menu option
• select your preferences under the Email Settings section to receive or unsubscribe from the email
• scroll to the bottom of the page and click on the Submit button to save your settings
• please note: you can unsubscribe from our emails at any time by clicking on the unsubscribe link provided in our emails

Who attends our events

Members and guests alike are welcome at our events, and there's as many people arriving solo as those who come with a friend. There are great ice breaker games and our hosts are experienced in introducing you to others and making you feel comfortable. As the majority of our members prefer attending events where the age range is more closely matched to their own, we generally provide a guide as to the age range of the party. This way there's no surprises. Finally, we do monitor male/female ratios so there's a relatively even balance.

Type of events

We have two type of events:

1. those organised by our in-house event coordinator for major events such as Valentine's Day; these events are held to raise money for our major charity partner, the National Breast Cancer Foundation, with all profits being donated; and
2. those organised by our Event Managers, who are contracted to RSVP for the purpose of providing events on behalf of RSVP.

From mega parties, which provide a great opportunity to meet lots of singles, to cocktail parties for the more discerning members who prefer a more intimate environment where age and male/female ratios are more closely monitored, it's about having a positive attitude and enjoying an environment to meet and mingle with other singles. We also host bushwalking, tennis, sailing, golf and a variety of other events from members who prefer the great outdoors or more active pursuits. These are generally smaller groups. Our cooking classes are a huge success - as they are hosted by a highly qualified chef and a fun filled night.